Shipping & Returns
Last updated: July 13, 2026
Shipping Information
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Times
- US: 3–7 business days
- International: 7–14 business days
Shipping Costs
Calculated at checkout based on location and order weight.
Returns Policy
Return Window
You may return unworn, unwashed items within 30 days of delivery.
Conditions
- Items must be in original condition with tags attached
- Original packaging required
- Sale items are final sale
How to Return
Email returns@ngelo.com with your order number to initiate a return.
Refunds
Refunds will be issued to the original payment method within 5–10 business days after we receive the return.